Tier 01 · Foundation01
Keep it running
Managed IT and support with a real person on the other end. We inherit whatever you have and stabilize it before touching anything else.
IT · AI · Software · Forecasting
Nine tools. None of them talk to each other.
Top Tier Tech is the technology team for businesses that outgrew their setup. We stabilize what you run, connect it, automate the repetitive parts — then turn the clean data underneath into forecasts you can plan against.
One 90-minute session · Free · You keep the written systems map, hire us or not
01
Four tiers. Each one only works because of the one below it.
Nobody should be forecasting revenue off a database nobody backs up. We start at the foundation and build upward only once it holds.
Tier 02 · Leverage02
Put AI on real work
Not a homepage chatbot. We find the repetitive hours in your week and hand them to a system that does the job the same way every time.
Tier 03 · Fit03
Build what's missing
When the off-the-shelf tool almost fits and the workaround has quietly become a spreadsheet, we build the thing properly. You own the code.
Tier 04 · Foresight04
Assure and forecast the revenue
Once the data is clean and connected, it can finally answer for itself: what did you actually earn, what leaked, and what does next quarter look like?
02
Most businesses aren't losing revenue. They're never billing it.
Revenue assurance is the unglamorous work of reconciling what you delivered against what you invoiced against what actually landed in the bank — then closing the gaps for good. Forecasting is what becomes possible once those three numbers agree.
- FindUnbilled work, expired rates still in use, missed renewals and auto-escalations, duplicate SaaS seats, failed and partial payments, contract terms nobody is enforcing.
- FixControls and reconciliations that run on a schedule instead of on someone remembering — with alerts when a gap reopens.
- ForecastRolling 13-week cash, pipeline-weighted revenue, seasonality and churn curves, capacity and utilization models, and scenarios you can actually stress test.
Recorded
Forecast
Confidence range
03
If your business runs on it, we can probably wire it in.
The tools we connect most often — syncing data between them, killing double entry, and feeding one clean source of truth for reporting and forecasting.
- QuickBooksAccounting
- XeroAccounting
- GustoPayroll & HR
- ADPPayroll & HR
- StripePayments
- SquarePayments & POS
- ShopifyE-commerce
- WooCommerceE-commerce
- HubSpotCRM & marketing
- SalesforceCRM
- JobberField service
- ServiceTitanField service
- Microsoft 365Email & docs
- Google WorkspaceEmail & docs
- SlackTeam chat
- AirtableDatabases
- NotionDocs & wikis
- CalendlyScheduling
- DocuSignContracts
- TwilioSMS & voice
Don't see yours? If it has an API — or even just an export button — we can work with it.
04
Fixed scope, fixed price, in that order.
You'll know what we're doing and what it costs before anything is signed. No discovery that quietly becomes a retainer.
01
Systems review
We map what you're running, what it costs, and where the hours and the dollars are going.
02
Plan and quote
A written plan with priorities, a fixed price per piece, and what happens if you do nothing.
03
Build and migrate
Work ships in stages you can see. Nothing goes live until it has run alongside the old way first.
04
Hand over and hold
Documentation, training, a support line, and monthly numbers that reconcile.
05
Built for the size where things start breaking.
Somewhere past fifteen people, the systems that got you here stop holding, and nobody can say with confidence what last month actually earned.
Start with a review →- Size8 to 200 employees, usually without a full-time IT or FP&A hire
- WhereOn-site across Connecticut and the tri-state area, remote anywhere in the US
- SectorsTrades and field service, clinics and dental, professional services, light manufacturing, e-commerce, subscription businesses
- Sounds like"Nobody knows how that spreadsheet works." "We pay for that? Still?" "Why is this month down — is it real or is it billing?"
- Not forOne-person shops, or teams shopping purely on hourly rate
06
Asked before every engagement.
What happens in the free systems review?
One 90-minute session. We map the tools you run, what they cost, and where hours and revenue are leaking — then hand you the written map. It's yours whether or not you hire us.
Do you replace our current IT provider, or work alongside them?
Either. We can take over fully, co-manage with an internal person, or handle only the automation and software work while your current provider keeps the helpdesk. No forced rip-and-replace.
What does revenue assurance actually involve?
Reconciling what you delivered against what you invoiced against what actually hit the bank. We find the gaps — unbilled work, expired rates, missed renewals, failed payments — then put scheduled controls in place so they stay closed instead of reopening next quarter.
How do you price projects?
Fixed scope, fixed price, agreed in writing before anything is signed. Ongoing support is month to month — if we stop earning it, you stop paying for it.
We use an industry-specific tool nobody has heard of. Can you integrate it?
Almost always. If it has an API we connect it directly. If all it has is an export button, we automate around it. The integrations list on this page is the common ground, not the boundary.
07
Tell us what's broken.
Send a few lines about your setup and we'll come back with a time. The review is free and you keep the map whether or not you hire us.
Or reach us directly:
hello@top-tier.tech